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Streamlining Customer Information Verification with Queensland's Digital Licence App

In today's rapidly evolving technological landscape, businesses and organisations are constantly seeking efficient and secure methods to verify customer information. Whether it's confirming age, identity, driving authority, or other crucial details, the process of validation plays a pivotal role in establishing trust and ensuring legal compliance. Fortunately, Queensland's innovative Digital Licence app offers a cutting-edge solution to expedite and simplify this process, seamlessly integrating digital verification into your operations.

Embracing the digital shift

The Digital Licence app has revolutionised the way customer information is verified in Queensland, offering a convenient and legally equivalent alternative to the traditional physical licence. This forward-thinking approach not only enhances user convenience but also helps businesses stay ahead in a digital age. With the Digital Licence app, individuals can securely present their information to businesses and organisations, streamlining verification processes and reducing the need for manual documentation.

Seamless integration

One of the key advantages of the Digital Licence app is its compatibility with existing verification methods. Businesses have long relied on various approaches to verify customer details using physical driver licences, such as visually inspecting the licence, scanning it, photocopying it, entering information into systems, or storing relevant data. The Digital Licence app has been meticulously developed to cater for these varied scenarios, ensuring a smooth transition to the digital realm.

Introducing the Digital Licence Verifier App

To facilitate the seamless adoption of digital verification, Queensland is introducing the Digital Licence Verifier app. This standalone app is designed to scan ISO-compliant Digital Licence QR codes, effectively bridging the gap between customers and businesses. The verifier app will be readily available for download from both the Google Play Store and the Apple App Store, ensuring accessibility for a wide range of users.

Effortless verification process

The beauty of the Digital Licence Verifier app lies in its simplicity. When a customer chooses to share their information with your business, the process is as easy as 1-2-3:

Customer Selection: Ask your customer to select a sharing bundle and present their Digital Licence app to you.

QR Code Scanning: Utilise the verifier app to scan the QR code displayed on the customer's app.

Instant Communication: The two apps will seamlessly communicate, providing you with the shared information on your screen for immediate validation.

Benefits Beyond Convenience

Beyond the obvious convenience, the Digital Licence app offers a host of additional benefits for businesses and organisations:

Accuracy: The digital verification process reduces the risk of human error, ensuring accurate data capture.

Time Savings: The streamlined process eliminates the need for time-consuming manual tasks, allowing your staff to focus on core responsibilities.

Environmentally Friendly: By reducing the reliance on physical documentation, the Digital Licence app contributes to a more sustainable and eco-friendly approach to business operations.

Legal Compliance: The Digital Licence is legally equivalent to the physical licence under Queensland law, ensuring that your verification processes meet all necessary legal standards.


In a world where digital transformation is shaping every aspect of our lives, embracing innovative solutions is crucial for businesses and organisations to remain competitive. Queensland's Digital Licence app and the accompanying Verifier app offer a comprehensive, efficient, and secure method of verifying customer information, ensuring legal compliance while streamlining your operations. By integrating these tools into your verification processes, you can enhance customer satisfaction, improve operational efficiency, and stay at the forefront of technological advancement. Embrace the future of verification with the Digital Licence app and revolutionise the way you do business.

Source: QLD Government